Effective Date: April 7, 2026

1. Acceptance of Terms

By accessing or using the website www.stoddardassistance.com, you agree to be bound by these Terms of Service. If you do not agree, you should not use this website.

Use of this website or booking a consultation does not create a client relationship.

2. Services Provided

Stoddard Assistance provides virtual assistant and business support services, which may include but are not limited to:

Inbox management

Appointment setting and scheduling

Lead generation

CRM management

Administrative support

Invoicing assistance

Call handling

General business support tasks

Email outreach campaign management

Cold and warm calling support

Services are customized based on each client’s needs and are defined in a separate agreement or contract.

3. No Guarantee of Results

We do not guarantee specific results, including but not limited to:

Revenue growth

Lead generation outcomes

Sales performance

Business success

We commit to performing agreed-upon tasks to a reasonable professional standard, based on the scope of work defined with each client.

4. Plans and Pricing

Any pricing displayed on this website is for informational purposes only.

Listed plans and prices are estimates designed to give a general idea of service costs and may vary based on actual workload, scope, and client requirements.

Final pricing, scope, and workload limits will be defined in a separate agreement between Stoddard Assistance and the client.

5. Payments

Payment terms are defined in individual client agreements.

In general:

Services are typically billed upfront for a defined service period (e.g., monthly)

Additional work beyond agreed scope must be approved by both parties and may be billed separately

Alternative payment arrangements may be offered at our discretion

Failure to make payments may result in suspension or termination of services.

6. Refund Policy

All payments are considered non-refundable.

However, Stoddard Assistance may, at its sole discretion, issue partial refunds in specific situations.

If a client terminates services after payment:

Services may continue through the paid period, or

Services may be discontinued without refund, at the client’s request

If Stoddard Assistance terminates services before the end of a paid period, a prorated refund may be issued.

7. Client Responsibilities

Clients agree to:

Provide accurate and complete information

Communicate expectations clearly

Provide necessary access to tools, systems, and accounts

Respond in a timely manner when required

If the client fails to provide required information, instructions, or access:

Work will still be performed to the best of our ability within the allocated time

Outcomes may be impacted, and we are not responsible for incomplete or suboptimal results due to missing information

8. Service Agreements and Termination

All services are governed by separate agreements or contracts.

Unless otherwise specified:

Either party may terminate the working relationship at any time

Contracts are typically structured on a monthly basis

If a client terminates services:

No refunds will be issued for unused time

Services may continue through the paid period at the client’s discretion

If Stoddard Assistance terminates services:

A fair, prorated refund may be issued for unused time

9. Acceptable Use

You agree not to:

Use the website for unlawful purposes

Attempt to gain unauthorized access to systems or data

Interfere with the functionality or security of the website

10. Intellectual Property

All content on this website, including text, branding, and design, is the property of Stoddard Assistance and may not be copied, reproduced, or distributed without permission.

11. Limitation of Liability

To the fullest extent permitted by law, Stoddard Assistance shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

Lost profits

Lost business opportunities

Operational disruptions

Use of our services is at your own risk.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Idaho.

13. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, you may contact us at:

Stoddard Assistance
454 Copeland Rd.
Bonners Ferry, Idaho 83805
Email: info@stoddardassistance.com